ElevenLabs: AI Voices, Dubbing and Voice Agents

Why we recommend it

For training videos, product clips and multilingual content you save on voice actors and studio time, and German pronunciation is very good. With Agents you can build a simple phone hotline. The main limitation: on standard plans data is stored in the US, and your inputs may be used for training until you opt out.

What it does

Text to speech with Eleven v4 in more than 90 languages, including control of tone and emotion via tags.
Voice cloning: Instant Voice Clone from Starter, higher-quality Professional Voice Clone from Creator.
Dubbing Studio translates video and audio into other languages while keeping the speakers' voices; transcript and timing can be edited.
ElevenAgents: voice agents for phone, website and app with their own knowledge base, telephony integration and hand-over to humans.
Scribe: speech to text with speaker detection, plus an API for integration into your own workflows.

A workflow to copy

WorkflowAI stepPersonSystem and dataCheck

01StartA German training video for production is finished
02SystemUpload the video to Dubbing Studio, select English, Polish and Czech as target languages
03AIElevenLabs transcribes, translates and dubs it in the original voice
04PersonNative-speaking colleagues check transcript, technical terms and pronunciation in the editor
05CheckEverything correct?
no: Correct the segment and regenerate
06SystemAdd the note 'AI-generated voice' to the video and description (Art. 50 AI Act)
07ResultPublish the videos on the learning portal

Prices

Free: $0 per monthP; 10,000 credits, 15 agent minutes, non-commercial only
Starter: $6 per monthP; 30,000 credits, 75 agent minutes, commercial licence, Instant Voice Cloning
Creator: $22 per monthP (first month $11); 121,000 credits, 275 agent minutes, Professional Voice Cloning
Pro: $99 per monthP; 600,000 credits, 1,238 agent minutes, 44.1 kHz audio via API
Scale: $299 per monthP; 1.8 million credits, 3,738 agent minutes, 3 seats
Business: $990 per monthP; 6 million credits, 12,375 agent minutes, 10 seats
Enterprise: price on request; EU data residency, custom DPA/SLA terms, SSO, volume discounts

Billed in US dollars by credits (characters or minutes); annual billing saves around 17 per cent. For voice agents, extra minutes, the language model and telephony cost extra.

Data protection and law

Default storage location is the US; EU, India and Singapore residency is available for Enterprise only. Zero Retention Mode via the API can restrict processing to the EU.H
The contracting party for EU customers is also Eleven Labs Inc. (New York, New York law); processing is governed by the public DPA (elevenlabs.io/dpa).H
Certifications according to the vendor (renewed October 2026): SOC 2 Type II, ISO 27001, ISO 27701, ISO 42001, ISO 27017/27018, PCI DSS Level 1.H
Voices are personal data. Only clone voices you have consent for; employees' voices need written, voluntary consent and a rule for when they leave. If you analyse call recordings of staff, the works council must be involved under Section 87(1) No. 6 BetrVG.R
Art. 50 of the AI Act has applied since 2 August 2026: a voice clone of a real person is a deepfake and must be disclosed as AI-generated, and callers must be told they are talking to an AI. Under the Omnibus, machine-readable marking (Art. 50(2)) applies from 2 December 2026 to systems placed on the market earlier.R
You own the output, but ElevenLabs receives a perpetual, irrevocable licence to your content to improve its services; according to the terms, voices are not commercialised on a standalone basis without permission.H

Limits

Weak data protection on standard plans: US storage, training by opt-out and a broad content licence. For customer conversations you will usually need Enterprise.
Credits run out quickly with correction loops; long videos and many languages make costs hard to plan.
Dubbing and Agents do not deliver verified translations: a human has to check technical terms, names and legal statements. Dubbing is not available in isolated EU environments.

Alternatives

Microsoft Azure AI Speech, Google Cloud Text-to-Speech, Synthesia

ElevenLabs